Why does PT Wahana Cipta Concretindo (PT Wahana) rent generators from Inti Daya Engineering?
This Surabaya company, which is engaged in the production of piling materials and building foundation services, has been working with CV Inti Daya Engineering for more than four years, renting generators for their projects. Mr. Andrean, PT Wahana Marketing, said that Inti Daya Engineering is PT Wahana’s preferred vendor for renting large generators for his projects.
In this kind of long-term cooperation, problems are definitely unavoidable. Technical problems with engines, generators and working tools, can all cripple operations, resulting in wasted time and money.
But in PT Wahana’s big projects, CV Inti Daya Engineering has proven their difference with other vendors in terms of operator alertness and speed of responding to problems. Even for project locations outside Java, the Inti Daya Genset Rental is swift to overcome the arising problems. According to Mr. Andrean, this is the advantage of working with CV Inti Daya Engineering.
How can CV Inti Daya Engineering provide such a quick response to problems in the field? These are the secrets:
1.Operators in the Field
Operators in the field are the first line of defense to prevent and solve problems. Skilled and experienced Operators are the spearhead of CV Inti Daya Engineering services for its customers.
Therefore, even though currently many other generator rental vendors decide to reduce costs by eliminating Operators in the field, CV Inti Daya Engineering in each of its projects proves that the existence of an operator is a guarantee of customer satisfaction.
2. Control over the implementation of the Standard Operation Procedure
Operator activities in the field require high discipline in carrying out SOPs for generator maintenance and operation. Included in the SOP are: reporting on unit usage, pre-starting and pre-shutdown routines, and so on.
Especially for long-term projects, CV Inti Daya Engineering always conducts periodic audits in the field independently by the Head Office, HRD, Mechanics and Supervisors, to ensure that various aspects of the SOP are carried out in a disciplined manner by Inti Daya Engineering Operators.
3. Intensive Communication
Internally, a consultative forum is always active every day, putting together Operators, Supervisors and Mechanics in one platform. In this forum various symptoms of arising problems are discussed, as well as guidelines for handling them.
Therefore, problems that arise in the field can be immediately identified at the Head Office, handled, and scheduled for repairs as soon as possible without significantly disrupting the Customer’s operations.
In short, the key to the responsiveness of the Inti Daya Genset Rental is our Core Competence in managing many Operators in many different places, to stay disciplined with SOPs and stay in intense communication.P
You are welcome to prove the reliability and promptness of Inti Daya Engineering Genset Rental for your projects.
The full review from PT Wahana Cipta Concretindo is here!
CV. Inti Daya Engineering – 20 s/d 2000 KVA Genset Rental
In need of Genset Rental for your Projects or Events in Surabaya and surrounding areas?
Feel free to contact our Genset Rental Service at
031-8416288
for best genset rental price, or
WA : 082335022792 (Ika)
Web : intidayaonline.com
Rental Sales Supervisor
Inti Daya Engineering, CV